Crisis Text Line
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Crisis Text Line

Crisis Text Line will soon be available in the UK. Learn how to volunteer as a Crisis Counsellor.

 
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Volunteer

Crisis Text Line is being delivered in the United Kingdom in partnership with Mental Health Innovations! Our volunteer Crisis Counsellors apply and successfully complete an online training course. These Crisis Counsellors work remotely anywhere with a computer and secure internet connection.

Crisis Counsellors answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning.

We ask our Crisis Counsellors to commit to between 2-4 hours per week and complete a total of 200 hours. Though, of course, we hope they stay longer. It's a big commitment, and one that people find incredibly rewarding.

 STEP 1.  Complete the 30-minute application.

STEP 1.

Complete the 30-minute application.

 
 STEP 2.  Complete the 30-hour web-based training.

STEP 2.

Complete the 30-hour web-based training.

 
  STEP 3.   Take your first shift and start changing lives!

STEP 3.

Take your first shift and start changing lives!

Learn skills. In 30 hours, you’ll walk away knowing reflective listening, collaborative problem solving, and crisis management. (These are skills that will help in your personal relationships too!)

Train from anywhere. In your PJs. In a coffee shop. Whatever.

So impressive! Our Crisis Counsellors highlight the training on their CVs when interviewing for jobs, applying to university, and building their LinkedIn profiles.

Level up. Earn volunteer leadership positions. Get the first look at internships and job openings. Gain access to special privileges, including discounts and merch.

Hone your skills. Work alongside volunteers who are also social workers, therapists, and psychiatrists to sharpen your crisis counseling skills!

Feel supported. This is a community. We support each other. We are a big awesome family.

We accept applications on a rolling basis, but space is limited. We're excited to meet you!